Reference

9koi Legal Terms For Your Account

9koi Legal terms set out how we handle account access, phone verification, wallet records and policy requests before you enter the lobby.

Account accessData requestsWallet recordsLocal-law access
9koi 9koi Legal Terms For Your Account
CONTACT ROUTES

Legal Help Beside Your Account Path

A clear contact route matters when a Legal question affects access, a wallet record or a policy request.

Account access For a Legal question about phone verification or account entry, contact us through the account support path and include the registered number without sending your password or wallet PIN.
Payment records If a DANA, OVO, GoPay, QRIS, bank transfer or virtual account receipt needs checking, send the reference and date through support so we can match the record.
Policy requests For a copy, correction or removal request involving your account data, name the relevant Legal section and use the same support path linked beside your account details.
DATA HANDLING

How We Apply Legal Controls

We apply our Legal controls at practical account points rather than hiding them in general wording.

Account data

We use the details attached to your account for access checks, support replies and policy administration. Keep your registered phone number current so a Legal request can be matched correctly.

Phone verification

A clear phone verification step comes before account access. We do not ask you to disclose a password or wallet PIN in a support message, receipt request or Legal enquiry.

Cookies

Cookies can keep your session, language choice and security state available while you move through Legal pages. You can manage browser cookie controls, though some account steps may then require another login.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us reconcile a receipt with your account. We use the reference for status checks rather than requesting wallet credentials.

Retention requests

We retain account and payment records only as needed for account administration, reconciliation, security enquiries and lawful obligations. Ask support how a particular record is handled under the current Legal terms.

Change requests

Where local law permits, you can request access, correction or another permitted change to your data. Send the request through account support with enough detail to identify the record.

Questions About 9koi Legal Terms

These Legal answers cover the account actions people usually want to understand before creating access. We explain the local-law wording, phone checks, wallet references, cookies, data requests and the contact route in direct terms. If your situation is not covered, send the relevant account or receipt detail through support and we will direct the question to the appropriate policy path.

Our Legal terms cover account creation, phone verification, lobby access, payment references, cookies, data handling, retention and policy requests. Access depends on local law, so read the current wording before opening an account.

Yes. The Legal wording applies to Indonesian account access and wallet records, while eligibility depends on local law. If a local requirement affects your account step, we will direct you to the relevant policy path.

Phone verification connects an account request to the registered contact before access is provided. It also helps us handle a data or payment enquiry without exposing your password, wallet PIN or private security details.

We use DANA and QRIS references to match a receipt with the correct account and check its status. Legal terms do not require you to send wallet credentials, PINs or unrelated personal data.

Where local law permits, you can ask for access to account data or request a correction. Use account support, identify the relevant Legal section and include details that help us locate the record.

Cookies may preserve your session, language choice and security state on the Legal pages and account path. Browser controls can remove them, but a later account step may require you to log in again.

Use the account support path beside the cashier area and state whether your request concerns access, data, cookies, retention or a wallet receipt. Include your registered phone details, but never send a password or PIN.